Privacy Policy

Last Updated: June 2026

Horizon Impact Travel is committed to protecting your privacy and handling your personal information responsibly.

Horizon Impact Travel is a trading brand of Abroad Escape Ltd.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, request a proposal, or book a program.

Who We Are

Horizon Impact Travel

A trading brand of Abroad Escape Ltd

Registered in England and Wales

Company Number: 14937484

Information We Collect

We may collect information including:

  • Name

  • Email address

  • Telephone number

  • Country of residence

  • Age range

  • Travel preferences

  • Destination interests

  • Program interests

  • Family or group travel information

  • Booking information

  • Medical information relevant to participation

  • Emergency contact details

We may also collect technical information including:

  • IP address

  • Browser type

  • Device information

  • Website usage information

How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Prepare proposals

  • Arrange bookings

  • Communicate with Local Partners

  • Assess program suitability

  • Process payments

  • Provide customer support

  • Send important travel information

  • Improve our website and services

  • Comply with legal obligations

Sharing Information

We may share relevant information with:

  • Local program partners

  • Accommodation providers

  • Transfer providers

  • Payment processors

  • Professional advisers

  • Government authorities where legally required

We only share information necessary to provide the services you request.

We do not sell personal information.

Marketing Communications

We may occasionally send updates, destination information, and special offers.

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

No online system can guarantee absolute security, but we take appropriate precautions to protect the information we hold.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

  • Maintain business records

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of information

  • Restrict processing

  • Object to certain processing activities

  • Request data portability

Requests should be submitted to:

support@horizonimpacttravel.com

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

Contact

Questions regarding this Privacy Policy should be sent to: info@horizonimpacttravel.com